CORP
Shipping Policy
At Atom Corp, we strive to provide reliable, efficient, and transparent vehicle transportation services. This Shipping Policy outlines the terms and conditions governing the shipping process, including scheduling, delivery, and client responsibilities. By using our services, you agree to the terms of this policy.
1. Scheduling a Shipment
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Requesting a Quote: To begin the shipping process, submit a quote request through our website or contact us directly. Provide accurate information about your vehicle, pick-up and delivery locations, and desired timeframe.
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Booking Confirmation: Once the details are confirmed, we will schedule your shipment and provide a confirmation, including estimated pick-up and delivery dates.
2. Pick-Up Process
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Inspection: During pick-up, a thorough inspection of your vehicle will be conducted to document its condition. You will receive a copy of the inspection report for your records.
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Accessibility: Ensure the pick-up location is accessible for our transport equipment. If special arrangements are needed, notify us in advance.
3. Delivery Process
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Delivery Inspection: Upon delivery, a final inspection will be conducted to confirm the vehicle’s condition matches the initial report. Any discrepancies must be reported immediately.
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Recipient Availability: The recipient must be available at the delivery location to accept the vehicle and sign the inspection report.
4. Estimated Delivery Timeframes
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Delivery times are estimated based on distance, route conditions, and scheduling availability. While we strive to meet these estimates, unforeseen factors such as weather, traffic, or mechanical issues may cause delays. We will keep you informed throughout the process.
5. Vehicle Requirements
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Operability: Vehicles must be operational unless otherwise arranged. Non-operational vehicles may require special equipment and incur additional charges.
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Personal Belongings: Do not leave personal belongings in the vehicle during transport. Atom Corp is not responsible for loss or damage to items left inside.
6. Payment Terms
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Deposit: A deposit may be required to confirm your booking.
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Remaining Balance: The remaining balance is due upon delivery or as per the agreed terms. Payments can be made via [accepted payment methods, e.g., credit card, bank transfer, etc.].
7. Cancellations and Rescheduling
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Cancellations: If you need to cancel your shipment, please notify us as soon as possible. Cancellation fees may apply based on the timing of the request.
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Rescheduling: If you need to reschedule, contact us promptly. We will work with you to accommodate your new timeline.
8. Insurance and Liability
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Coverage: All vehicles transported by Atom Corp are covered under our carrier’s cargo insurance policy for damage occurring during transit.
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Claims: If damage occurs, notify us immediately and provide the necessary documentation, including photos and the inspection report. We will guide you through the claims process.
9. Prohibited Items
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For safety and compliance, the following items are prohibited during transport:
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Hazardous materials or substances.
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Firearms, explosives, or flammable items.
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Illegal items or contraband.